Africa: Stakeholder mapping

A mine’s ability to maintain good stakeholder relations has become essential in managing community expectations and proactively addressing legacy issues. In 2015, SRK was appointed by a major mining company to conduct stakeholder mapping of three of its mines in South Africa. The purpose of the assignment was to identify key external and internal stakeholders, ascertain their perceptions and behaviours, and identify measures to strengthen relationships - with the findings informing responsive stakeholder engagement plans. Understanding stakeholder dynamics is key to maintaining a mine’s social license to operate.